The architecture of how you decide.
We design custom systems that encode judgment, process, and proprietary knowledge into work that compounds. Built by operators, shaped by the people who'll use them, informed by what we've learned shipping our own.
Start with a discovery call
The businesses doing real work with AI aren't buying tools. They're encoding the way they decide — the judgment, the process, the proprietary knowledge — into systems that compound the more they're used. The tools are downstream. The architecture is the work.
How we work.
Most engagements are 4 to 8 weeks. We come in, understand the business, design the system, and either hand you the architecture or build it for you and train a digital employee to run it. You're left with a working tool and a worker that already knows your business — not a documentation package and a list of next steps.
Every engagement is built by the operator who shipped MOCO. We stay lean by design — small enough that the work is always done by the person who sold it.
AI Opportunity Assessment
2 weeks, up to 30 hours
For firms with engineering talent already in house — or whoever you hire to build it. We work alongside your team to understand the business, surface where leverage exists, and design a system architecture built specifically to play well with AI agents. You leave with a working blueprint your team can build from.
$10,000 to $15,000, fixed at scoping. Credited against a Custom Build if you decide to engage further.
Custom Build
4 to 8 weeks
The full engagement. Two weeks of architecture and discovery, two to four weeks of building, one to two weeks of testing and agent training. You leave with a custom system and a digital employee — already trained on your business, your voice, your rules, and your decisions.
Most engagements range $30,000 to $60,000, retained monthly. Includes everything in the Assessment. Quoted in advance, scoped post-call.
System Evolution
Ongoing, optional
For clients who want to keep building. After handoff, we stay available for new systems, new agents, or expanded scope on a project basis. Not a retainer — a relationship.
We have built autonomous systems for businesses across industries — from deal sourcing and diligence for investment firms to content marketing and operations for local businesses. We have built our own in-house platform that runs websites, manages content, and operates marketing programs that compound without human intervention.
The systems look completely different. The architecture rhymes.
What we are best at is not the software. The software is always custom. What we are best at is the architecture — how to design a system that operates inside a real business, and how to train a digital employee to run it once it's built. That part is the same regardless of the domain.
The reps matter. Most teams attempting their first autonomous system spend months learning what we've already shipped. We compress that timeline. You get a bespoke system that accelerates the work — and a digital employee that already knows how to operate it, so your people can focus on the work that actually needs them.
The studio.
Maai Services is the practice of Connor O'Hearn — based in Savannah, Georgia, working with clients across the country.
Connor's path runs through aviation sales at Textron, a strategic role at a venture-backed AI startup where he led the partnership with Microsoft and helped ship the first use of GPT-3 inside Microsoft Teams, and a year alongside a partner working with PE and VC firms on AI systems. Maai Services and MOCO are what came next — a single-operator practice built on what those years taught about how to design systems that actually work in real businesses, and how to operate them without an army to keep them running.
He works from a home studio where the architecture, the build, and the agent training all happen. Every engagement is shipped from this room, by him, end to end.
A cluster of Apple Mac Minis, Mac Studios, and a MacBook Pro. Currently expanding the tech stack; dedicated devices acquired per project as needed.
Selected work.
A few of the systems we've built. Some clients we name; some we don't. The work — the architecture, the agents, what the systems actually do — is what's worth looking at.
Work
MOCO
An autonomous marketing operations platform we built for ourselves. Runs content, social, SEO, and analytics for small-business clients without human supervision.
Built and operated by Maai Designs.
Work
Deal Sourcing System
A custom system for a mid-market private equity firm that ingests pitch materials, applies the firm's investment thesis, and surfaces qualified opportunities to the deal team.
Engagement details under NDA.
Work
Diligence Automation
Custom architecture for a venture firm to systematize early-stage technical and commercial diligence. Output is a structured memo the team reviews instead of writes.
Engagement details under NDA.
Work
Operations Automation
A custom system for a growing services business that automated client onboarding, scheduling, and follow-up. The owner went from 60-hour weeks to 35 without hiring.
Engagement details under NDA.
Recent thinking.
The Architecture of Decision
What it means to encode judgment into a system — and why that's different from writing good prompts.
May 2026 · 8 min read
Mac Studio Clusters for Local AI
How a cluster of consumer hardware became the right infrastructure for running agentic systems at a single-operator scale.
April 2026 · 6 min read
OpenClaw
What we learned building the open-source Claude agent wrapper that now runs the operational layer for Maai Services.
March 2026 · 5 min read
Let's talk.
If your business is encoding judgment, building a system, or trying to decide whether either is the right move — we should talk.
Savannah, Georgia — working with clients across the United States.